Policies & Procedures
Rental Vehicle Providers
Notices
                    October 23, 2025 - Updates to New Claim Report Form
                    June 27, 2024 - Updated Loss of Use Rates
                    May 28, 2024 - New Request for Downtime Invoice Form Now Available
                    June 15, 2023 - Updated Courtesy Car Direct Billing Invoice Form Now Available
                    May 1, 2023 - New Claim Report Form Update
                    April 27, 2022 - New Rental Vehicle Agreement and Loss of Use Rates
                    November 26, 2020 - Photo Based Estimating Option Added to Claim Report Form
                    August 27, 2020 - Loss of Use Web Application Upgrade
                    March 20, 2020 - Rental Vehicles and COVID-19
                    May 13, 2019 - Updated Direct Billing for Loss of Use Business Rules
                    March 27, 2019 - Upgrade to Loss of Use Web Application
                    March 1, 2019 - Upgrade to Loss of Use Web Application Delayed
                    February 22, 2019 - Upgrade to Loss of Use Web Application
                    November 29, 2018 - Rental RVI Pod and New Claim Report Form - Effective December 3, 2018
                    October 24, 2018 - New Manitoba Car and Truck Rental Association Agreement
                    July 18, 2018 - Upgrade to the Loss of Use Web Application
                    June 21, 2018 - Delay in Upgrade to the Loss of Use Web Application
                    June 12, 2018 - Upgrade to Loss of Use Web Application
                    February 23, 2018 - Changes to Loss of Use Web Application
                    February 26, 2016 - Rate Increases Effective March 1, 2016
Rules
Direct Billing for Loss of Use – Rental Vehicle Companies
                    MCTRA MPI Agreement
                    Rental Vehicle Legal Terms and Conditions
                    Rental Vehicle Services Rates
                
Procedures
Rental Vehicle Insurance Claim Process Flow
Forms
                    Courtesy Car Direct Billing Invoice
                    MCTRA Application Form
                    New Claim Report Form
                    Rental Vehicle Service Agreement Signature Page
                    Request for Downtime Invoice Form