System Requirements for RepairCenter and Mitchell Estimating

Repair shops are required to meet the minimum specifications for RepairCenter and Mitchell Estimating (Ultramate) workstations, laptops and related equipment, as outlined below. Repairers must also possess a digital camera for first estimate and/or supplement handling. These requirements may be updated in the future to support additional software and processes.

System Requirements for RepairCenter and Mitchell Ultramate

 

RepairCenter
Mitchell Ultramate
Operating System

Windows 7 32-bit Professional/Enterprise or higher

Windows 7 32-bit Professional/Enterprise or higher

Processor

Multi-core Intel or AMD 3 GHz processor or higher

Multi-core 2GHz or higher

RAM

2 GB or higher (3 GB if using 64 bit Windows)

4 GB

Available Free Disk Space

16 GB available space when Estimating is licensed

200 MB minimum available for RepairCenter

15% of the total disk size per Microsoft recommendation

16 GB

Hard drive should have at least 10% space free after installation

Display

1024 x 768 or higher

SVGA (1024 x 768)

CD/DVD Drive

 

16X DVD-ROM

Internet Connection

Required: Broadband (e.g., DSL, Cable, T1, etc.) 1 MBps download speed, 500 Kbps upload speed.

Recommended: Fiber Optic, T3, or Cable with 3 MBps download speed, 788 Kbps upload speed.

Satellite: Not supported due to high latency and low upload bandwidth.

WiFi: 802.11g/n or better required. Performance will degrade with weak WiFi signal strength.

For shops with 10 or more licensed RepairCenter users, the required internet bandwidth is 2.0 MBps down and 500 Kbps up, and the recommended internet bandwidth is 4.0 MBps down and 1.0 MBps up.

Broadband (e.g., DSL or Cable) with minimum 56K dial-up

Web Browser

Internet Explorer 8-11

Internet Explorer 7-11

System Requirements for Connect and Mitchell Cloud Estimating

The following describes requirements for successful use of Mitchell Connect and Mitchell Cloud Estimating.

Recommended:
Requirements
Android Tablet
Desktop
iOS Tablet

Operating System

Android Versions 9 +
Latest Recommended

Windows 10

iOS 11 +
Latest Recommended

Processor

Varies

Intel i3 or equivalent

Any

RAM

3 GB

4 GB

2 GB

Monitor Resolution

1024x768

1024x768

1024x768

Internet Connection

Wireless Broadbad or 4G

Broadband (i.e., DSL, Cable, T1, etc.)

Wireless Broadband or 4G

Web Browser

Google Chrome

IE 11, Chrome

Safari

Supported Mobile Devices:

Device
Model
Android

Samsung Galaxy Tab S4
Samsung Galaxy Tab S6
Samsung Galaxy Tab S7
Mitchell MD-500

iOS

Apple iPad Air
Apple iPad Mini
Apple iPad Pro

Digital Camera Requirements

Resolution

3.0 Megapixels or higher, with capability to reduce image quality

Image Format

JPEG (.jpg)

Other Requirements

Fax machine with a dedicated phone line