System Requirements for eGlassClaim

Repair shops are required to meet the minimum or recommended hardware and software specifications for eGlassClaim system workstations, laptops and related equipment, as outlined below.

Operating System Microsoft Windows 7 with Service Pack 1 or higher
RAM Memory based on minimum operating system requires for your version of Windows:
  • Windows 7 or 8, 32bit – 1 GB of memory or higher
  • Windows 7 or 8, 64bit – 2 GB of memory or higher
  • Windows 10, 32bit or 64bit – 3 GB of memory or higher
Display SVGA (1024 x 768) or higher resolution monitor with 256 color
Network Card Network Card / Ethernet Adapter / Wireless Adapter can be integrated on the motherboard or installed as a separate card
Internet Connection Shaw high speed or MTS broadband internet service providers are preferred, but a full list of internet service providers in your area is available upon request.

Using a dialup internet connection can reduce the performance of the application; therefore, Manitoba Public Insurance recommends using a broadband internet connection where available.
Web Browser Internet Explorer 9 or higher
  • Compatibility mode must be enabled in Internet Explorer (all versions) when accessing eGlassClaim.
  • The eGlassClaim system has been tested for Internet Explorer 9. Internet Explorer 9 and higher are the only supported web browsers for use with the system.
Anti-Spyware and Virus Protection Software Commercial anti-spyware and virus protection software
  • The anti-spyware and virus protection software must be kept up to date, with regular updates and periodic scanning of the system.
  • Manitoba Public Insurance will not provide anti-spyware and virus protection.
  • The following anti-spyware / anti-virus protection suites are recommended:
    • Norton Anti-virus by Symantec
    • McAfee
    • Shaw Secure (currently free for Shaw internet subscribers)
    • ZoneAlarm Internet Security Suite (currently free for MTS internet subscribers)
Printer Manitoba Public Insurance no longer certifies specific makes and models of printers. Any printer that meets or exceeds the stated minimum specifications is acceptable for use with eGlassClaim system.

All printers must meet the following specifications:
  • Monochrome Laser Printer
  • Support Printing at 600 dpi or higher
  • Minimum margins of .33" top, .33" bottom, .25" left, .25" right or lower
  • Input tray for 8.5" x 11" paper sizes (letter)
The following major vendors are recommended: Lexmark, Ricoh, Kyocera, Xerox , and HP.