Record of Parts or Supplier Issues

View Form

Repair shops complete and submit this form via email to MPI to report unsatisfactory parts or a problematic interaction with a parts supplier.

The Record of Parts Supplier Issues form can be completed from the MPIPartners site.

Submitted forms are reviewed and monitored. MPI will attempt to resolve repetitive issues.

Key Areas



Contact Information and Vehicle Information

The repair shop completes all fields at the top of the form.

Issue Details

The repair shop selects the most accurate details and enters date the issue occurred, the name of the part supplier and lists part details including estimate line number, part number, and part type in the provided table.

Explain the Issue

The repair shop provides a detailed description of the issue.

Was the Issue Resolved?

The repair shop indicates whether the issue was resolved For both outcomes, a brief explanation must be provided in the field below.

Related Links

Alternate Parts